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Q. How do I change user roles?: 000003385

Article Number: 000003385

Note - Only account admins have the ability to manage users and change user roles.


Each user has a role associated with them which allows them to perform certain actions. Admins can change these roles as needed by following the instructions below:


To manage user roles, follow the steps below:

1 - Log into the portal.


2 - Go to Gear button > User Manager. (menu bar on the top right)

User-added image

3 -
 Under the three dots on the right side, click on Edit Role from the drop-down menu.


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4 - A pop-up screen will show. Please select the desired role from the list and click on the Change role button.

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The table below lists the rights associated with each user role:

User-added image


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