Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
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Note - This feature may not be available in your portal.
Taulia makes it easy to view and manage your company's banking information from your customer's accounting system. Updates made through the platform are sent to your customer's accounting system for review and approval. Taulia does not change/manage your banking information. The platform only relays information available in your customer's accounting system.
To add/update your bank information in the portal, follow the steps below:
1 - Log onto the Home page of the portal.
2 - Select your customer.
3 - Go to My Details > Bank Accounts.
Important: If you see Apply Change, this means your customer updated or has different bank information in their accounting system that they are asking you to accept. You will need to select Apply Change to show the updated data in the platform. If the information applied is incorrect, just select Update to correct the information. This update will then be sent back to your customer which will allow them to have the correct bank information in their system.
4 - You may have two options:
Note - Some customers require at least 1 bank account which means you may not be able to remove an account. Contact your customer if you have questions related to your bank account.
5 - Enter or update the bank account information:
6 - Click Next: Verify Bank Data.
7 - Click Attach File and upload supporting documents such as a voided check or bank statement. (Must be in PDF format)
8 - Click Review and Save.
9 - Click Complete and Save.
If you have additional questions regarding your registered bank information, please contact your customer.
Additional FAQs
How does Taulia receive and handle my bank account information?
The bank information you see in Taulia (if you have one registered with your customer) comes directly from your customer's accounting system. Taulia is a data vehicle that relays this information to the platform which then allows you to see what bank account your customer has for your company. Some customers also allow their suppliers to update and add bank data through Taulia. The changes are then sent directly to your customer for review and approval.
I changed my bank account in Taulia but an old one keeps appearing. What should I do?
Because Taulia only relays information from your customer, if you keep seeing your customer apply incorrect bank data back to the platform, you must contact your customer directly.
I don't see the "My Details" option. What should I do?
First, check with your Taulia account admin to make sure that your user role is either Admin or Finance which allows rights to view bank data. Most of the time If the "My Details" option is missing, it means vendor master updates are not allowed by your customer through Taulia.
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Use the email notification settings feature to manage your email notifications.
If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.
Many portal users use Taulia for different customers. Because of this, accounts are typically merged to provide easy access for multiple customers using one email account in Taulia.
Create an invoice against a PO through the portal.
Invoice early payment details can be viewed directly from the invoice details section.
Manage your bank information through the portal!