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Pfizer - Porque é que a minha fatura foi rejeitada/anulada?: 000006274

Article Number: 000006274

Nota - Esta funcionalidade poderá não se encontrar disponível no seu portal.

O seu cliente pode deixar um motivo pelo qual uma fatura se encontra rejeitada, incompleta, anulada, ou uma razão para outros estados disponíveis. Poderá também mostrar-lhe em que estado de aprovação se encontra a sua fatura. Para consultar o estado/razão referente a uma fatura:

1 - Passe com o seu rato sobre o estado para ver surgir esta mensagem:

2 - Consulte a mensagem que surge para conhecer os passos seguintes. 

3 - Se não vê uma razão, por favor, contacte a equipa de AP do seu cliente. Se o seu cliente tiver a funcionalidade de mensagens ativa, selecione o número da fatura em questão e depois selecione “Enviar Mensagem” (Send Message). Isto irá permitir-lhe enviar a sua consulta sobre uma fatura diretamente ao seu cliente.

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Q. How do I enable/disable the auto-acceptance of Early Payments Offers? (Cashflow™): 000003181

Learn how to turn on Cashflow™, a feature that enables you to automatically receive early payments after invoice approval by customers in exchange for a percentage.

Q. How do I start/stop receiving email notifications?: 000003472

Use the email notification settings feature to manage your email notifications.

Q. How do I manage my invoice compliance details?: 000003624

Some European suppliers require to have the compliance saved prior to invoice submission.

Q. How do I change user roles?: 000003385

Please note that only account admins have the ability to manage users and change user roles.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. What does each email notification setting mean?: 000007956

Definition of each email notification setting.

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