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Pfizer - Hvorfor ble fakturaen min avvist/ugyldig?: 000006304

Article Number: 000006304

Merk - Det er ikke sikkert denne funksjonen er tilgjengelig i portalen din.

Kunden din kan legge igjen en årsak til at en faktura er avvist, ufullstendig, ugyldig og/eller en grunn for andre tilgjengelige statuser. Det kan også vise hvilket godkjennelsesstadie fakturaen din befinner seg i. For å se statusen/grunnen for en faktura:

1 - Hold musen din over statusen for å se denne bildeforklaringsmeldingen:

2 - Se bildeforklaringsmeldingen for de neste stegene. 

3 - Hvis du ikke ser en årsak, kontakt din kundes AP-team. Hvis kunden din har aktivert meldingsfunksjonen, velg det aktuelle fakturanummeret og velg deretter "Send melding". Dette gjør det mulig for deg å sende inn henvendelsen din om fakturaen direkte til kunden din.


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. I am getting an exceeds open value invoice error : 000003473

This invoice error means the invoice you submitted for processing is over the value of the PO.

Q. How do I start/stop receiving email notifications?: 000003472

Use the email notification settings feature to manage your email notifications.

Q. I cannot log into the platform.: 000003429

There are 4 common reason why you cannot log into the platform.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I create invoices using the Invoice Upload feature?: 000008597

Information on how to upload invoices through the supplier platform using the Invoice Upload feature.

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