P. Como é que consulto/revejo os meus dados de pagam: 000003436

MOST VIEWED FAQ

Q. What is my vendor number?: 000003517

Q. Why was my invoice rejected/voided?: 000003526

Q. How do I add or deactivate users?: 000003731

Two-factor authentication troubleshooting and possible issues.: 000009204

Q. How do I assign branches to our portal users?: 000008574

Q. How do I contact my customer through the portal?: 000003470

What are suppliers currently asking Taulia?

Who reviews our invoices?

Invoices are reviewed and approved by your customer; never Taulia. Use Taulia to track the status of your invoices.

Does Taulia reject invoices?

No. The approval/rejection of invoices is owned by your customer.

Why did my customer reject my invoice?

An invoice can be rejected for many reasons. If there is no rejection reason provided, contact your customer.

Why is it better to submit invoices through Taulia?

Invoices submitted through Taulia are transmitted to your customer's accounting system in real-time. It helps speed up the approval process.

My invoice is showing "In Process". What does it mean?

It means your customer is reviewing your invoice. Contact your customer if you have questions.

Who creates purchase orders?

Your customer/buyer does. Taulia is a platform that electronically delivers POs to suppliers. If you have concerns regarding the details of the PO, contact your customer.

My PO is incorrect. Who do I contact?

POs are created by your customer/buyer. Report the issue to them. If an update is made, the updated PO is pushed back to Taulia.

Am I required to use Taulia?

We highly recommend using Taulia when invited by your customer to simplify your business transactions.

How do I gain access to Taulia?

Your company must be invited by your customer. If you there is an existing account, ask your Taulia account admin to invite you as a user.

How does Taulia work?

Taulia is connected to your customer's accounting system. This allows your customer to deliver PO, invoice, or payment data between their system and Taulia. You can then see this information through your Taulia account.

Can I combine different customer accounts?

Yes. We call this "merging". Merging accounts allow you to access all accounts using a one login.

Can I delete user accounts?

You can only deactivate previously active user accounts.

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What is Taulia

We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.

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Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.

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P. Como é que consulto/revejo os meus dados de pagam: 000003436

Article Number: 000003436

Nota - Esta funcionalidade poderá não se encontrar disponível no seu portal.

Lembrete: Quaisquer dúvidas/discrepâncias referentes a pagamentos precisarão de subir até à equipa AP. O Taulia não cria/gera pagamentos.

Para rever os seus dados de remessa/pagamento, siga os passos abaixo:

1 - Inicie sessão na Página Inicial do portal (portal.taulia.com)

2 - Clique em Minhas Faturas a partir de Ligações de Acesso Rápido

3 - Pesquise por número de Referência de Pagamento ou procure por ele manualmente através da lista de registos de pagamento

4 - Clique na hiperligação do número de referência de pagamento em Ref. Pagamento

Aqui, consegue ver todas as faturas (e notas de crédito) que foram pagas/liquidadas a partir do número de referência de pagamento hiperligado.

Tem as seguintes opções:

Descarregar a informação de pagamento em formato XML, PDF ou CSV
Enviar Mensagem ao seu cliente para o questionar sobre o Pagamento (se disponível)

TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

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Still can’t find what you’re looking for?

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For Customer Support services, visit customersupport.taulia.com

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RECENTLY UPDATED ARTICLES

What are suppliers currently asking Taulia?

Who reviews our invoices?

Does Taulia reject invoices?

Why did my customer reject my invoice?

Why is it better to submit invoices through Taulia?

My invoice is showing "In Process". What does it mean?

Who creates purchase orders?

My PO is incorrect. Who do I contact?

Am I required to use Taulia?

How do I gain access to Taulia?

How does Taulia work?

Can I combine different customer accounts?

Can I delete user accounts?

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Article Number: 000003436

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