P. ¿Cómo busco/compruebo detalles de: 000003482

MOST VIEWED FAQ

Q. How do I add or deactivate users?: 000003731

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Q. How do I merge/combine my Taulia accounts into one?: 000003598

Q. How do I contact my customer through the portal?: 000003470

Q. My purchase order is missing. Who should I contact?: 000003198

Q. How do I enroll for eFile or eSend (mass invoicing)?: 000003494

What are suppliers currently asking Taulia?

Who reviews our invoices?

Invoices are reviewed and approved by your customer; never Taulia. Use Taulia to track the status of your invoices.

Does Taulia reject invoices?

No. The approval/rejection of invoices is owned by your customer.

Why did my customer reject my invoice?

An invoice can be rejected for many reasons. If there is no rejection reason provided, contact your customer.

Why is it better to submit invoices through Taulia?

Invoices submitted through Taulia are transmitted to your customer's accounting system in real-time. It helps speed up the approval process.

My invoice is showing "In Process". What does it mean?

It means your customer is reviewing your invoice. Contact your customer if you have questions.

Who creates purchase orders?

Your customer/buyer does. Taulia is a platform that electronically delivers POs to suppliers. If you have concerns regarding the details of the PO, contact your customer.

My PO is incorrect. Who do I contact?

POs are created by your customer/buyer. Report the issue to them. If an update is made, the updated PO is pushed back to Taulia.

Am I required to use Taulia?

We highly recommend using Taulia when invited by your customer to simplify your business transactions.

How do I gain access to Taulia?

Your company must be invited by your customer. If you there is an existing account, ask your Taulia account admin to invite you as a user.

How does Taulia work?

Taulia is connected to your customer's accounting system. This allows your customer to deliver PO, invoice, or payment data between their system and Taulia. You can then see this information through your Taulia account.

Can I combine different customer accounts?

Yes. We call this "merging". Merging accounts allow you to access all accounts using a one login.

Can I delete user accounts?

You can only deactivate previously active user accounts.

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P. ¿Cómo busco/compruebo detalles de: 000003482

Article Number: 000003482

Nota: Es posible que esta característica no esté disponible en su portal.

Recordatorio: Cualquier duda/discrepancia acerca del pago tendrá que ser planteada al equipo de cuentas por pagar de su cliente. Taulia no crea ni genera pagos.

Para revisar los detalles de su remesa o pago, siga los siguientes pasos:

1 - Inicie sesión en la página principal del portal (portal.taulia.com)

2 - Haga clic en Mis pagos desde los Enlaces de acceso rápido

3 - Busque por número de referencia de pago, o manualmente en la lista de informes de pagos.

4 - Haga clic en el enlace del número de referencia del pago bajo Ref. de pago

Aquí podrá ver todas las facturas (y notas de abono) que se han pagado/liquidado a través del enlace del número de referencia de pago.

Tiene las siguientes opciones:

Descargar la información de pago en formato XML, PDF o CSV
Enviar un mensaje a su cliente con una consulta acerca del pago (si está disponible)

TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

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Still can’t find what you’re looking for?

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What are suppliers currently asking Taulia?

Who reviews our invoices?

Does Taulia reject invoices?

Why did my customer reject my invoice?

Why is it better to submit invoices through Taulia?

My invoice is showing "In Process". What does it mean?

Who creates purchase orders?

My PO is incorrect. Who do I contact?

Am I required to use Taulia?

How do I gain access to Taulia?

How does Taulia work?

Can I combine different customer accounts?

Can I delete user accounts?

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