Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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We take security seriously at Taulia. If you’re concerned that your Taulia account may have been compromised it is important to take quick action. Know that we are here to help!
If you notice suspicious activity on your account, please reach out to Taulia Technical Support as soon as possible. In the meantime, please change your password immediately!
For an extra layer of security, we strongly encourage each of your users to set up two-factor authentication. Please check our Two-Factor Authentication article on this subject to set it up.
False alarms:
If you are using a shared login email, please check with all users to ensure they are using the account properly and that they didn’t make any changes that you weren’t aware of. For example, if you are unable to log in with the shared password, one of the other users may have changed it. We strongly encourage each user to have their own login instead of using a shared email address. This way, if there is ever any suspicious activity, it can be traced back more accurately.
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Your account will lock if you enter your password incorrectly more than 5 times. You will need to reset your password in order to unlock your account.
Some European suppliers require to have the compliance saved prior to invoice submission.
You can manage your account users in the portal and provide different levels of access.
You can download an XML, PDF or CSV report of single and multiple payments. This report will also show what invoices are paid under a specific payment remittance.
Use the email notification settings feature to manage your email notifications.
Enroll for mass invoicing.
