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Hydro One - How do I update my company/remit/shipment address?: 000006459

Article Number: 000006459

Add/Change Address

1 - Log onto the Home page of the portal

2 - Go to My Details > Address (if you have more than one vendor account you will need to choose which account you want to view)

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3 - You can choose to add: Address Data or Ship-To Address. If you just need to update the current address, select "Change Address"
 


 

4 - Click Change Address

5 - Update your information

6 - Click Next: Upload required documents

7 - Click Attach File and add supporting document such as letterhead or other documents that reflects the new company name or address (which must be in PDF Format)

  • Company letterhead with updated address
  • Signed authorization form with the updated address

8 - Click Review and Save

9 - Click Complete and Save
 

Ship-to Address

1 - Click Change Address (if not deleting). If adding, select "Add new ship-from" or "ship-to address"

2 - Update your information

3 - Click Review and Save

4 - Click Complete and Save


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. What is my vendor number?: 000003517

Your vendor information is accessible under My Details in the portal.

Q. How do I update my company/remit/shipment address?: 000003169

Information on how to update your address data.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I change my Taulia account's email address?: 000003383

You can update the email address that you use to access Taulia.

Q. I am getting the error "There was a problem recording your acceptance of our Terms and Conditions": 000006480

The error "There was a problem recording your acceptance of our Terms and Conditions" may come up when accepting the T&C for the first time.

Q. How do I contact my customer through the portal?: 000003470

Use the "Send Message" option to quickly contact your customer through the portal!

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