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Hydro One - How do I create PO based invoice (eFlip)?: 000006455

Article Number: 000006455
Follow the instructions below to create a PO based invoice for Hydro One:


1 - From the portal homepage, select Create Invoice.

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2 - Search for the PO you want to invoice then select Create Invoice.

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3 - Enter the following invoice header information:

-Invoice Number. Use the same invoice number you use in your accounting system. 
-Invoice Date

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4 - Edit the line item Quantity (if needed) that you need to invoice. 
Note - If there are line items in the PO that you currently do not want to invoice, select X to remove the line item. The removed line items will disappear from this invoice, but will remain in the PO for future invoices.

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5 - Select Upload Attachment to attach supporting documentation to your invoice. You can also add additional charges like "Freight" or "Insurance" by clicking on the "Add" button.
Note: If none of the invoiced PO line items have freight conditions but freight is included in the invoice, invoice will be returned to portal with “Incomplete” status and reason “No additional charges applicable. Contact AccountsPayable@hydroone.com​"

6 - Enter the Sales Tax.

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7 - Select Submit Invoice. Once the invoice is submitted, you can track the status by going to the My Invoices section of the portal.

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TOP FREQUENTLY ASKED QUESTIONS

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. My purchase order is missing. Who should I contact?: 000003198

If you are not able to find a PO in the portal, please contact your customer.

Q. How do I start/stop receiving email notifications?: 000003472

Use the email notification settings feature to manage your email notifications.

Q. How do I contact my customer through the portal?: 000003470

Use the "Send Message" option to quickly contact your customer through the portal!

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