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Generating a HAR file for troubleshooting.: 000008767

Article Number: 000008767

Please find below instructions on how to generate the HAR file using Google Chrome:

1 - Open Google Chrome and go to the page where the issue is occurring.

2 - From the Chrome menu bar select View > Developer > Developer Tools.

3 - From the panel opened, select the Network tab.

4 - Look for a round record button* in the upper left corner of the tab, and make sure it is red. If it is grey, click it once to start recording.

5 - Check the box Preserve log.

6 - Click the Clear button* to clear out any existing logs from the Network tab.

7 - Reproduce the issue that you were experiencing before, while the network requests are being recorded.

8 - Once you have reproduced the issue, right-click anywhere on the grid of network requests, select Save as HAR with Content, and save the file to your computer.

*Record button User-added image Clear button User-added image

Please find below a main view of Developer Tools in Google Chrome:

general view


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TOP FREQUENTLY ASKED QUESTIONS

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You can manage your account users in the portal and provide different levels of access.

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Use the email notification settings feature to manage your email notifications.

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If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

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Manage your bank information through the portal!

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Branch permissions allow account admins to give access to specific data in the portal.

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Learn how to turn on two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.

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