F: Wie kann ich meine E-Mail-Benachrichtigungen verwalten? (DE): 000003293

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Q. How do I contact my customer through the portal?: 000003470

Q. How do I add or deactivate users?: 000003731

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Q. How do I change my Taulia account's email address?: 000003383

What are suppliers currently asking Taulia?

Who reviews our invoices?

Invoices are reviewed and approved by your customer; never Taulia. Use Taulia to track the status of your invoices.

Does Taulia reject invoices?

No. The approval/rejection of invoices is owned by your customer.

Why did my customer reject my invoice?

An invoice can be rejected for many reasons. If there is no rejection reason provided, contact your customer.

Why is it better to submit invoices through Taulia?

Invoices submitted through Taulia are transmitted to your customer's accounting system in real-time. It helps speed up the approval process.

My invoice is showing "In Process". What does it mean?

It means your customer is reviewing your invoice. Contact your customer if you have questions.

Who creates purchase orders?

Your customer/buyer does. Taulia is a platform that electronically delivers POs to suppliers. If you have concerns regarding the details of the PO, contact your customer.

My PO is incorrect. Who do I contact?

POs are created by your customer/buyer. Report the issue to them. If an update is made, the updated PO is pushed back to Taulia.

Am I required to use Taulia?

We highly recommend using Taulia when invited by your customer to simplify your business transactions.

How do I gain access to Taulia?

Your company must be invited by your customer. If you there is an existing account, ask your Taulia account admin to invite you as a user.

How does Taulia work?

Taulia is connected to your customer's accounting system. This allows your customer to deliver PO, invoice, or payment data between their system and Taulia. You can then see this information through your Taulia account.

Can I combine different customer accounts?

Yes. We call this "merging". Merging accounts allow you to access all accounts using a one login.

Can I delete user accounts?

You can only deactivate previously active user accounts.

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F: Wie kann ich meine E-Mail-Benachrichtigungen verwalten? (DE): 000003293

Article Number: 000003293

Das Taulia-Portal erstellt E-Mail-Benachrichtigungen bei bestimmten Aktivitäten im Portal. Sie können eine E-Mail-Benachrichtigung erhalten, wenn eine neue Bestellung, Zahlung, Nachricht oder Skontoanfrage verfügbar ist!

HINWEIS ZU ZUSAMMENGELEGTEN KONTEN - Falls Sie ein zusammengelegtes Konto besitzen (d.h. Zugriff auf mehr als einen Kunden über dieselbe E-Mail-Adresse), haben Sie keine Möglichkeit, die Benachrichtigungen von einem bestimmten Kunden abzubestellen. Wenn Sie also Zugriff auf die Kunden X, Y und Z haben, aber nur Benachrichtigungen von X erhalten möchten, ist dies derzeit leider nicht möglich.

Mit den folgenden Schritten können Sie die E-Mail-Benachrichtigungen ein- und ausschalten:

1 - Loggen Sie sich auf der Homepage des Portals ein

2 - Gehen Sie auf Einstellungen > Profil über die Menüleiste oben rechts:

3 - Scrollen Sie hinunter zu den E-Mail-Benachrichtigungseinstellungen

4 - Wählen Sie Anmelden oder Abmelden für die folgenden Optionen aus:

Neue Bestellung
Skonto verfügbar
Neue Nachricht
Neue Zahlung
Skontozahlung akzeptiert
Rechnung abgelehnt
eSend-Rechnung akzeptiert
eSend-Rechnung erfordert Ihre Aufmerksamkeit

5 - Scrollen Sie hinunter zum Ende der Seite und klicken Sie auf "Profil speichern"

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For Customer Support services, visit customersupport.taulia.com

MOST VIEWED FAQ

RECENTLY UPDATED ARTICLES

What are suppliers currently asking Taulia?

Who reviews our invoices?

Does Taulia reject invoices?

Why did my customer reject my invoice?

Why is it better to submit invoices through Taulia?

My invoice is showing "In Process". What does it mean?

Who creates purchase orders?

My PO is incorrect. Who do I contact?

Am I required to use Taulia?

How do I gain access to Taulia?

How does Taulia work?

Can I combine different customer accounts?

Can I delete user accounts?

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F: Wie kann ich meine E-Mail-Benachrichtigungen verwalten? (DE): 000003293

Article Number: 000003293

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