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F. Varför har min faktura avslagits/ogiltigförklarats? (SV): 000003428

Article Number: 000003428

Observera - Denna funktion är kanske inte tillgänglig via din portal.

 

Kunden kan ange en orsak till varför en faktura avslås, eller markeras som ofullständig eller ogiltig, och kan även ange orsaker till andra tillgängliga statusar. Detta kan även visa om din faktura är godkänd eller väntar på att godkännas. För att se status/orsak för en faktura:

1 - Håll muspekaren över statusen för att detta meddelande ska visas:
 


 

2 - Meddelandet informerar om eventuella åtgärder som behöver vidtas.

3 - Om ingen orsak visas, kontakta kundens bokföringsavdelning. Om din kund har aktiverat meddelandefunktionen, markera numret på aktuell faktura och välj “Skicka meddelande”. Du kan därefter rikta förfrågan om fakturan direkt till din kund.

 

 

 


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I change user roles?: 000003385

Please note that only account admins have the ability to manage users and change user roles.

Q. How do I assign branches to our portal users?: 000008574

Branch permissions allow account admins to give access to specific data in the portal.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I check the status of my invoice?: 000003536

Check the status of your invoice.

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