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F. Varför har min faktura avslagits/ogiltigförklarats? (SV): 000003428

Article Number: 000003428

Observera - Denna funktion är kanske inte tillgänglig via din portal.

 

Kunden kan ange en orsak till varför en faktura avslås, eller markeras som ofullständig eller ogiltig, och kan även ange orsaker till andra tillgängliga statusar. Detta kan även visa om din faktura är godkänd eller väntar på att godkännas. För att se status/orsak för en faktura:

1 - Håll muspekaren över statusen för att detta meddelande ska visas:
 


 

2 - Meddelandet informerar om eventuella åtgärder som behöver vidtas.

3 - Om ingen orsak visas, kontakta kundens bokföringsavdelning. Om din kund har aktiverat meddelandefunktionen, markera numret på aktuell faktura och välj “Skicka meddelande”. Du kan därefter rikta förfrågan om fakturan direkt till din kund.

 

 

 


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. Where can I see early payment rates on invoices I have submitted for early payment?: 000003507

Invoice early payment details can be viewed directly from the invoice details section.

Q. How do I update my company/remit/shipment address?: 000003169

Information on how to update your address data.

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I add or update my bank account/information?: 000003497

Manage your bank information through the portal!

Q. My invoice is showing 'In Process'. What does this mean?: 000008561

Information why your invoice is showing 'In Process'.

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