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F. Varför har min faktura avslagits/ogiltigförklarats? (SV): 000003428

Article Number: 000003428

Observera - Denna funktion är kanske inte tillgänglig via din portal.

 

Kunden kan ange en orsak till varför en faktura avslås, eller markeras som ofullständig eller ogiltig, och kan även ange orsaker till andra tillgängliga statusar. Detta kan även visa om din faktura är godkänd eller väntar på att godkännas. För att se status/orsak för en faktura:

1 - Håll muspekaren över statusen för att detta meddelande ska visas:
 


 

2 - Meddelandet informerar om eventuella åtgärder som behöver vidtas.

3 - Om ingen orsak visas, kontakta kundens bokföringsavdelning. Om din kund har aktiverat meddelandefunktionen, markera numret på aktuell faktura och välj “Skicka meddelande”. Du kan därefter rikta förfrågan om fakturan direkt till din kund.

 

 

 


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I add or update my bank account/information?: 000003497

Manage your bank information through the portal!

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I change my Taulia account's email address?: 000003383

You can update the email address that you use to access Taulia.

Q. How do I start/stop receiving email notifications?: 000003472

Use the email notification settings feature to manage your email notifications.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I remove line items from a PO that I currently do not want to invoice?: 000003609

Remove PO line items you are not invoicing. These line items will remain available for invoicing at a later time.

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