Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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EARLY_PAYMENT_AUTO_ACCEPTED - Generated when EP is requested before the invoice is approved. You may see this for invoices requested for EP via CashFlow or if the invoice is requested for EP while still "In Process". Invoices requested for EP while "In Process" or if they selected Pay Me Early while creating an invoice will have the Invoice Auto Finance Rate line in the Invoice within Platform Admin. You will need to cross check this information with exact target.
If Invoice Auto Finance Rate is populated and EARLY_PAYMENT_AUTO_ACCEPTED is generated, that means the invoice was requested for EP while "In Process"
If Invoice Auto Finance Rate is blank and and EARLY_PAYMENT_AUTO_ACCEPTED is generated, it means the invoice was paid through CashFlow. Make sure to check the CashFlow email notifications as well in exact target.
EARLY_PAYMENT_ACCEPTED - Generated when EP is requested after the invoice is approved. You may e see this notification for invoices EP requests through My Offers or Cash Planner
EARLY_PAYMENT_AVAILABLE - Generated when an EP offer is generated for an approved invoice(s).
EARLY_PAYMENT_ONE_TIME_AUTO_ACCEPT - Generated when an invoice is approved for EP if they selected the "Pay Me Early Option" box during invoice creation. The Invoice Auto Finance Rate line in Platform Admin will be populated.
EARLY_PAYMENT_REJECTED - The EP offer for in an invoice is rejected due to a block or mis-configuration in the buyer's ERP.
Auto_Accept_Early_Pay_Enabled - Use this exact target email notification to determine who enabled CashFlow. Open up the email type and you will see the modifying user, meaning, the
user who enabled/disabled CashFlow on the account.
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
This invoice error means the invoice you submitted for processing is over the value of the PO.
Use the email notification settings feature to manage your email notifications.
There are 4 common reason why you cannot log into the platform.
If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.
You can manage your account users in the portal and provide different levels of access.
Information on how to upload invoices through the supplier platform using the Invoice Upload feature.
