Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Framework PO numbers start with a 5.
Service PO numbers start with a 7.
Purchase Orders beginning with 5 or 7 will display $0.00 in PO Value field. This is by design:
When you create your invoice from the PO, be sure to:
· Invoice Line 1 only
· Qty billed = 1
· Unit of Measure = EA
· Unit Price = The total amount you are billing on the PO, excluding freight & tax.
· Enter Freight and Tax in the separate fields provided on the invoice.
· We have provided the attached “cheat sheet” to assist you in completing your invoice. Please copy the link into your browser to view on dom.com:
Non-purchase order invoice “cheat sheet” - https://www.dom.com/library/domcom/pdfs/business/suppliers/nonpo-invoice-cheat-sheet.pdf
Purchase order invoice “cheat sheet” - https://www.dom.com/library/domcom/pdfs/business/suppliers/po-invoice-cheat-sheet.pdf
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.
You can manage your account users in the portal and provide different levels of access.
Your account will lock if you enter your password incorrectly more than 5 times. You will need to reset your password in order to unlock your account.
You can update the email address that you use to access Taulia.
Use the "Send Message" option to quickly contact your customer through the portal!
Branch permissions allow account admins to give access to specific data in the portal.
