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Coca-Cola Refreshments - I have an error showing "Must register tax ID XXX to submit this tax type".: 000008523

Article Number: 000008523

When tax is charged for an invoice from a Canadian or US based supplier, the system will check if you have your tax ID registered.
If you charge tax in your invoice but do not have your tax ID registered with CCR, the invoice will not be accepted and will return with an "Incomplete" status.

The error will show "Must register tax ID XXX to submit this tax type" for Canadian taxes.
For US taxes, the error will be “Must register SSN or FEIN to submit sales tax”.


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. My invoice is showing an Incomplete status.: 000003529

When an invoice is returned with an "Incomplete" status, it means the invoice did not pass some validation rules set by your customer.

Q. What is my vendor number?: 000003517

Your vendor information is accessible under My Details in the portal.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I add or update my bank account/information?: 000003497

Manage your bank information through the portal!

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. Why was my invoice rejected/voided?: 000003526

Your customer may leave a reason why an invoice is rejected, incomplete, voided and or a reason for other available statuses. It may also show you what stage of approval your invoice is in.

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