Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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When tax is charged for an invoice from a Canadian or US based supplier, the system will check if you have your tax ID registered.
If you charge tax in your invoice but do not have your tax ID registered with CCR, the invoice will not be accepted and will return with an "Incomplete" status.
The error will show "Must register tax ID XXX to submit this tax type" for Canadian taxes.
For US taxes, the error will be “Must register SSN or FEIN to submit sales tax”.
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Create an invoice against a PO through the portal.
Invoice early payment details can be viewed directly from the invoice details section.
Use the "Send Message" option to quickly contact your customer through the portal!
Contact support if you are not able to find the help information you need.
Information on how to upload invoices through the supplier platform using the Invoice Upload feature.
Information why your invoice is showing 'In Process'.
