Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Add/Change Address
1 - Log onto the Home page of the portal
2 - Go to My Details > Address (if you have more than one vendor account you will need to choose which account you want to view)
3 - You can choose to add: Address Data, Remit-to Address, Ship-from Address or Ship-To Address. If you just need to update the current address, select "Change Address"
IMPORTANT - If you do not see an "Update" or "Change" address option, please contact your customer's AP team to change/update your company information. Contact support@taulia.com if you have additional questions.
If you see "Apply Change", this means your customer made changes to your company address within their system. Select "Apply Change" to apply the update. You will not see the current information until you apply the update.
4 - Click Change Address
5 - Update your information
6 - Click Next: Upload required documents
7 - Click Attach File and add supporting document such as letterhead or other documents that reflects the new company name or address (which must be in PDF Format)
8 - Click Review and Save
9 - Click Complete and Save
Remit-to Address
1 - Click Change Address (if not deleting). If adding, select "Add new remit-to address"
2 - Update your information
3 - Click Review and Save
4 - Click Complete and Save
Ship-from and Ship-to Address
1 - Click Change Address (if not deleting). If adding, select "Add new ship-from" or "ship-to address"
2 - Update your information
3 - Click Review and Save
4 - Click Complete and Save
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Your vendor information is accessible under My Details in the portal.
Information on how to update your address data.
If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.
You can update the email address that you use to access Taulia.
The error "There was a problem recording your acceptance of our Terms and Conditions" may come up when accepting the T&C for the first time.
Use the "Send Message" option to quickly contact your customer through the portal!