Taulia Support - Adient - How do I contact Adient?: 000006340

MOST VIEWED FAQ

Q. How do I enable/disable the auto-acceptance of Early Payments Offers? (Cashflow™): 000003181

Q. How do I start/stop receiving email notifications?: 000003472

Q. How do I manage my invoice compliance details?: 000003624

Q. How do I change user roles?: 000003385

Q. How do I merge/combine my Taulia accounts into one?: 000003598

Q. What does each email notification setting mean?: 000007956

What are suppliers currently asking Taulia?

Who reviews our invoices?

Invoices are reviewed and approved by your customer; never Taulia. Use Taulia to track the status of your invoices.

Does Taulia reject invoices?

No. The approval/rejection of invoices is owned by your customer.

Why did my customer reject my invoice?

An invoice can be rejected for many reasons. If there is no rejection reason provided, contact your customer.

Why is it better to submit invoices through Taulia?

Invoices submitted through Taulia are transmitted to your customer's accounting system in real-time. It helps speed up the approval process.

My invoice is showing "In Process". What does it mean?

It means your customer is reviewing your invoice. Contact your customer if you have questions.

Who creates purchase orders?

Your customer/buyer does. Taulia is a platform that electronically delivers POs to suppliers. If you have concerns regarding the details of the PO, contact your customer.

My PO is incorrect. Who do I contact?

POs are created by your customer/buyer. Report the issue to them. If an update is made, the updated PO is pushed back to Taulia.

Am I required to use Taulia?

We highly recommend using Taulia when invited by your customer to simplify your business transactions.

How do I gain access to Taulia?

Your company must be invited by your customer. If you there is an existing account, ask your Taulia account admin to invite you as a user.

How does Taulia work?

Taulia is connected to your customer's accounting system. This allows your customer to deliver PO, invoice, or payment data between their system and Taulia. You can then see this information through your Taulia account.

Can I combine different customer accounts?

Yes. We call this "merging". Merging accounts allow you to access all accounts using a one login.

Can I delete user accounts?

You can only deactivate previously active user accounts.

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Adient - How do I contact Adient?: 000006340

Article Number: 000006340

If you need to contact Adient, please, use the appropriate contact per country/region:

AP Helpdesk Europe & Africa		+421 2 57271 555
AP Helpdesk North America (US and Canada)		(877) 334-8706
AP Helpdesk Mexico		+52 81 1223 2499

Austria		corp-bbc-ptp-ae-helpdesk-AT@adient.com
Belgium		corp-bbc-ptp-ae-helpdesk-BE@adient.com
Canada		corp-bbc-ptp-ae-helpdesk-CA@adient.com
Czech Republic		corp-bbc-ptp-ae-helpdesk-CZ@adient.com
France		corp-bbc-ptp-ae-helpdesk-FR@adient.com
Germany		corp-bbc-ptp-ae-helpdesk-DE@adient.com
Hungary		corp-bbc-ptp-ae-helpdesk-HU@adient.com
Italy		corp-bbc-ptp-ae-helpdesk-IT@adient.com
Macedonia & Serbia		corp-bbc-ptp-ae-helpdesk-RS-MK@adient.com
Mexico		corp-bbc-ptp-ae-helpdesk-MX@adient.com
Poland		corp-bbc-ptp-ae-helpdesk-PL@adient.com
Romania		corp-bbc-ptp-ae-helpdesk-RO@adient.com
Slovakia		corp-bbc-ptp-ae-helpdesk-SK@adient.com
Slovenia		corp-bbc-ptp-ae-helpdesk-SI@adient.com
South Africa		corp-bbc-ptp-ae-helpdesk-SAF@adient.com
Spain		corp-bbc-ptp-ae-helpdesk-E@adient.com
Sweden		corp-bbc-ptp-ae-helpdesk-SE@adient.com
United Kingdom and Chinese plants - Adient Management (China) Co., Ltd.		corp-bbc-ptp-ae-helpdesk-UK@adient.com
United States		corp-bbc-ptp-ae-helpdesk-US@adient.com
Adient Brazil: Elisa Matsumoto		elisa.matsumoto@adient.com

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MOST VIEWED FAQ

RECENTLY UPDATED ARTICLES

What are suppliers currently asking Taulia?

Who reviews our invoices?

Does Taulia reject invoices?

Why did my customer reject my invoice?

Why is it better to submit invoices through Taulia?

My invoice is showing "In Process". What does it mean?

Who creates purchase orders?

My PO is incorrect. Who do I contact?

Am I required to use Taulia?

How do I gain access to Taulia?

How does Taulia work?

Can I combine different customer accounts?

Can I delete user accounts?

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Article Number: 000006340

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