Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Note - This feature may not be available in your portal.
Depending on the activities or actions taken against a purchase order, you will see the purchase order status in the portal change. Because Taulia is connected to your customer's procurement system, changes or updates to the status of a purchase order is immediately available.
Please do the following to check the status of your purchase order:
1 - Log into the Supplier Portal and select your customer.
2 - Click on My POs under Quick Access Links.
3 - You may search for a PO by PO Number or PO Status.
4 - From the search results list, look under the column Status.
You can also see the PO status when viewing the PO details.
Possible PO Status
Please note that not all PO statuses described below may be applicable/available for your customer.
For invoice status definition, click here.
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Create an invoice against a PO through the portal.
Invoice early payment details can be viewed directly from the invoice details section.
Use the "Send Message" option to quickly contact your customer through the portal!
Contact support if you are not able to find the help information you need.
Information on how to upload invoices through the supplier platform using the Invoice Upload feature.
Information why your invoice is showing 'In Process'.