Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Note - This feature may not be available in your portal.
Because Taulia is connected to your customer's accounting system, payment remittance details are immediately available when a payment is released by your customer. Because Taulia does not create/generate normal invoice payments, contact your customer if you have payment-related questions.
To find your remittance/payment details, follow the steps below:
1 - Log in to the Home page.
2 - Select your customer.
3 - Click on My Payments from the Quick Access Links.
4 - Use the payment search feature to find your payment by Payment Reference or Invoice Number.
Use the Advanced Search feature if you wish to further narrow down your search results by:
5 - From the results list, click on the payment reference number under the Payment Ref. column to view the payment details.
6 - From here you can see the rich remittance details. It will also show you the invoice(s) paid under this remittance.
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
This invoice error means the invoice you submitted for processing is over the value of the PO.
Create an invoice against a PO through the portal.
Use Cash Planner to get paid early on your approved invoices.
There are 4 common reason why you cannot log into the platform.
If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.
Learn how to turn on/off two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.