Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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In order to start the activation process, your company must first be invited by your customer. The invitation email contains the activation code and is sent to the email address that your customer has on file for your company. You can change the email address to be used to access the account during the activation process.
Note - if you need access to an account that's already enrolled in Taulia, please work with your account admin to be added as a user. See Q. How do I add or deactivate users? for more information.
To begin the activation process, please do the following:
1 - Find the email that says It's time to activate your account.
2 - Click Activate my account to get started.
Note - If you have the activation code, Go to activate.na1prd.taulia.com (NA1 platform) or activate.eu1prd.taulia.com (EU1 platform) to manually enter the activation code to complete your enrollment. If you have issues with the activation code, please contact Taulia Support.
3 - Follow the simple instructions and provide your account activation details. There are only 3 steps to complete:
Activate Account
Complete Profile
Add Users
4 - You will receive a welcome email that contains your account information, along with the link to log into your account. Select Log me in.
5 - Once logged in, from the homepage, click on the Custom FAQ page to understand how you are expected to use the supplier platform for your customer.
IMPORTANT - there are two Taulia platforms: NA1 (login.taulia.com) and EU1 (login.eu.taulia.com). When you log in for the first time, save the URL of your customer account. You will not be able to log in or reset your password if you are not in the correct platform.
If you need additional assistance in completing your enrollment, please contact Taulia Support.
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Use the email notification settings feature to manage your email notifications.
If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.
Many portal users use Taulia for different customers. Because of this, accounts are typically merged to provide easy access for multiple customers using one email account in Taulia.
Create an invoice against a PO through the portal.
Invoice early payment details can be viewed directly from the invoice details section.
Manage your bank information through the portal!