Taulia experience center

Article Number: 000008658

In order to start the activation process, your company must first be invited by your customer. The invitation email contains the activation code and is sent to the email address that your customer has on file for your company. You can change the email address to be used to access the account during the activation process.

Note - if you need access to an account that's already enrolled in Taulia, please work with your account admin to be added as a user. See Q. How do I add or deactivate users? for more information.


To begin the activation process, please do the following:

1 - Find the email that says It's time to activate your account.



2 - Click Activate my account to get started.

Note - If you have the activation code, Go to activate.na1prd.taulia.com (NA1 platform) or activate.eu1prd.taulia.com (EU1 platform) to manually enter the activation code to complete your enrollment. If you have issues with the activation code, please contact Taulia Support.

3 - Follow the simple instructions and provide your account activation details. There are only 3 steps to complete:

Activate Account

• First Name
• Last Name
• Confirm your email
• Provide your Work Title/Position
• Password
  • Note - Upon meeting all necessary requirements for your password, you will receive five green check marks as confirmation of compliance.
    • 12 - 72 Characters
    • 1 Lowercase Character
    • It should not match your email address
    • 1 Uppercase Character
    • 1 Number
• Select the Terms & Conditions box
• Select Activate my account
  • Note - The “Activate my account” button at the bottom of the page will not turn blue to click on until all requirements are met for the password

Complete Profile

• Select the option that best describes your role in your company
• Provide your Work Phone Number
• Select Save profile and continue

Add Users

• Enter the email addresses of other users in your company that you want to have access to your customer account.
• Select FINISH AND INVITE USERS
  • Invited users will receive an email notification with steps to complete their enrollment.
     

4 - You will receive a welcome email with your account information and a link to log into your account. Select "Log me in."



5 - Once logged in from the homepage, click on the Custom FAQ page to understand how you are expected to use the supplier platform for your customer.

IMPORTANT - there are two Taulia platforms: NA1 (login.taulia.com) and EU1 (login.eu.taulia.com). When you log in for the first time, save the URL of your customer account. You will not be able to log in or reset your password if you are not on the correct platform.

If you need additional assistance in completing your enrollment, please contact Taulia Support.