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Q. I cannot invoice line items with zero (0) quantity or value.: 000003493

Article Number: 000003493

You cannot submit a PO based or Non-PO based invoice with a line item that contains a zero value or quantity. You will need to delete this line item before submitting the invoice. If your PO has a 0.00 open value and you feel that this incorrect, please contact your buyer. To see invoices that have been created against a PO, see Q. What invoice has been created against my PO?


To remove a single line item:

1 - Click the (X) to the left of the line.

2 - Click OK in the confirmation box that pops up.

  • The single line will be removed from your invoice.


To remove several line items at once:

1 - Click Select All. (above the line items)

2 - Uncheck the line items you currently want to bill for.

3 - Click Remove Selected.

4 - Click OK in the confirmation box.

  • All checked line items will be removed from this invoice and only the line items you want to invoice against (unchecked) will remain.   
  • The line items you remove will remain available to invoice as long as there is an open value.

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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I enroll/register to use the Taulia platform?: 000006479

Information on how to enroll to start using Taulia.

Two-factor authentication troubleshooting and possible issues.: 000009204

In this article you will find main possible issues about two-factor authentication.

Q. How do I acknowledge/confirm or dispute a purchase order?: 000003469

Confirming or Acknowledging a PO from your customer.

Q. How do I start/stop receiving email notifications?: 000003472

Use the email notification settings feature to manage your email notifications.

Q. How do I add or update my bank account/information?: 000003497

Manage your bank information through the portal!

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Important Message

The Taulia Business Exchange Platform 07/17/2024

(4:52 pm PST)
The NA1 Taulia Business Exchange Platform is experiencing an unexpected issue. We are working quickly to resolve the issue. For the latest update, please visit and subscribe to status.taulia.com. Thank you for your patience.
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