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SUPPLIER SUPPORT SERVICES

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Home / confirm po

Support Topic

Results found for "confirm po"

Support Topic

Q. How do I acknowledge/confirm or dispute a purchase order?: 000003469

Article Number: 000003469

Confirming or Acknowledging a PO from your customer.

Q. How do I search for a PO/purchase order?: 000003615

Article Number: 000003615

Searching for purchase order information in the portal.

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Article Number: 000003324

Create an invoice against a PO through the portal.

Q. How do I dispute a PO?: 000003520

Article Number: 000003520

Disputing a PO if it has incorrect data.

Q. What invoice have been created against my PO?: 000003531

Article Number: 000003531

Search for invoices that has been created against a Purchase Order.

Q. What is the open value left to invoice on a PO?: 000003613

Article Number: 000003613

Check the amount left to invoice on a PO.

Q. What are the different PO statuses?: 000003622

Article Number: 000003622

Define what each PO status mean in the portal.

Q. How do I know when to create an invoice for my customer?: 000008534

Article Number: 000008534

Information on when you should create an invoice against a PO.

Q. How do I add or deactivate users?: 000003731

Article Number: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. Can I create multiple invoices for the same PO?

Article Number: 000008381

Information on how to create multiple invoices for the same purchase order

Q. How do I enroll for eFile or eSend (mass invoicing)?: 000003494

Article Number: 000003494

Enroll for mass invoicing.

Q. What is eFile?: 000003379

Article Number: 000003379

eFile allows you to submit invoices to your customer through EDI, CSV or XML formats.

Q. I am missing my 997's for EDI transmitted invoices. (eFile): 000003496

Article Number: 000003496

For EDI suppliers, a 997 is provided to acknowledge that Taulia received your invoice. Receiving a 997 does not mean your invoice was successfully processed.

Q. My purchase order is missing. Who should I contact?: 000003198

Article Number: 000003198

If you are not able to find a PO in the portal, please contact your customer.

Q. How do I create a shipment notice? (ASN): 000003628

Article Number: 000003628

When enabled by your customer, you can create Advanced Shipping Notices within the Taulia Supplier Portal to more effectively receive and track shipments. Create ASN™ can speed up the goods receipt process, allowing your customer to more quickly approve y...

Q. How do I create a Non-PO invoice (eForm)?: 000003640

Article Number: 000003640

Non-PO Invoices are invoices that are billed to your customer without an associated purchase order. Not all customers allow non-po invoicing.

Q. How do I view PO, invoice or payment information by business unit/branch location?: 000003608

Article Number: 000003608

Purchase orders, payments and invoices are typically linked to a customer's "branch", "business unit" or "location".

Q. How do I remove line items from a PO that I currently do not want to invoice?: 000003609

Article Number: 000003609

Remove PO line items you are not invoicing. These line items will remain available for invoicing at a later time.

Q. What is the exchange rate when creating an invoice?: 000006033

Article Number: 000006033

Some customers require their suppliers to enter the current exchange rate when submitting an invoice.

Q. My PO has incorrect information.: 000003345

Article Number: 000003345

Contact your buyer if your purchase order has wrong information.

Q. I am getting an exceeds open value invoice error : 000003473

Article Number: 000003473

This invoice error means the invoice you submitted for processing is over the value of the PO.

Q. How do I assign branches to our portal users?: 000008574

Article Number: 000008574

Branch permissions allow account admins to give access to specific data in the portal.

Q. I am new to submitting my invoices electronically. What should I know?: 000008595

Article Number: 000008595

Tips and best practices on how to submit invoices electronically through the portal.

Q. What is eSend?: 000003594

Article Number: 000003594

eSend allows you to email your PDF invoices to your customer.

Q. Why was my invoice rejected/voided?: 000003526

Article Number: 000003526

Your customer may leave a reason why an invoice is rejected, incomplete, voided and or a reason for other available statuses. It may also show you what stage of approval your invoice is in.

Q. My account is locked. How do I reset my password?: 000003590

Article Number: 000003590

Your account will lock if you enter your password incorrectly more than 5 times. You will need to reset your password in order to unlock your account.

Q. I tried to reset my password but I am not receiving the password reset email.: 000006478

Article Number: 000006478

Follow these instructions if you tried to reset your password but did not receive the email notification with the reset instructions.

Q. What is the eFile invoice submission report?: 000003348

Article Number: 000003348

Explains how to use the invoice submission report when sending invoices through eFile

Q. What tax document can I submit to my customer?: 000003521

Article Number: 000003521

Tax supporting documentation requirements.

Q. I am new to Taulia. What should I do first?: 000008036

Article Number: 000008036

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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I assign branches to our portal users?: 000008574

Branch permissions allow account admins to give access to specific data in the portal.

Q. How do I change my Taulia account's email address?: 000003383

You can update the email address that you use to access Taulia.

Q. How do I search for my payments?: 000003320

Search for your invoice remittance details.

Q. What is my vendor number?: 000003517

Your vendor information is accessible under My Details in the portal.

Q. How do I check the status of my invoice?: 000003536

Check the status of your invoice.

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