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SUPPLIER SUPPORT SERVICES

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Home / missing po

Support Topic

Results found for "missing po"

Support Topic

Q. My purchase order is missing. Who should I contact?: 000003198

Article Number: 000003198

If you are not able to find a PO in the portal, please contact your customer.

Q. I am missing my 997's for EDI transmitted invoices. (eFile): 000003496

Article Number: 000003496

For EDI suppliers, a 997 is provided to acknowledge that Taulia received your invoice. Receiving a 997 does not mean your invoice was successfully processed.

Q. How do I search for a PO/purchase order?: 000003615

Article Number: 000003615

Searching for purchase order information in the portal.

Q. How do I assign branches to our portal users?: 000008574

Article Number: 000008574

Branch permissions allow account admins to give access to specific data in the portal.

Q. Why was my invoice rejected/voided?: 000003526

Article Number: 000003526

Your customer may leave a reason why an invoice is rejected, incomplete, voided and or a reason for other available statuses. It may also show you what stage of approval your invoice is in.

AR Financing Receivables Invoice Upload: 000010700

Article Number: 000010700

Easily upload new invoices to Taulia for AR financing.

Q. Why is the invoice due date missing/showing TBD?: 000003655

Article Number: 000003655

Invoices that are "In Process" will typically have a "TBD status.

Q. Why is my payment missing/not received?: 000008002

Article Number: 000008002

What to do if you have not received your payment.

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Article Number: 000003324

Create an invoice against a PO through the portal.

Q. How do I create a PO invoice for Mexico? (eMex): 000008006

Article Number: 000008006

Information on how to upload CFDI compliant invoices for Mexico.

Q. I am missing remittance details for the payment received.: 000003553

Article Number: 000003553

Who to contact if your invoice remittance details is missing.

Q. How do I acknowledge/confirm or dispute a purchase order?: 000003469

Article Number: 000003469

Confirming or Acknowledging a PO from your customer.

Q. What invoice have been created against my PO?: 000003531

Article Number: 000003531

Search for invoices that has been created against a Purchase Order.

Q. How do I dispute a PO?: 000003520

Article Number: 000003520

Disputing a PO if it has incorrect data.

Q. How do I start/stop receiving email notifications?: 000003472

Article Number: 000003472

Use the email notification settings feature to manage your email notifications.

Q. Can I reference more than one PO on a single invoice?: 000003327

Article Number: 000003327

You can not reference more than one PO on a single invoice.

Q. How do I view PO, invoice or payment information by business unit/branch location?: 000003608

Article Number: 000003608

Purchase orders, payments and invoices are typically linked to a customer's "branch", "business unit" or "location".

Q. Can I create multiple invoices for the same PO?

Article Number: 000008381

Information on how to create multiple invoices for the same purchase order

Q. What are the different PO statuses?: 000003622

Article Number: 000003622

Define what each PO status mean in the portal.

Q. What is the open value left to invoice on a PO?: 000003613

Article Number: 000003613

Check the amount left to invoice on a PO.

Q. How do I add a line item on my non-po invoice?: 000003639

Article Number: 000003639

You can only add additional line items to your invoice when creating a Non-PO Invoice.

Q. What happens to PO line items I remove when creating an invoice?: 000003600

Article Number: 000003600

Line items removed during invoice creation are removed only from the invoice being created. They are not deleted from the PO.

Q. How many line items can I have for a non-po invoice?: 000003641

Article Number: 000003641

You can add line items to your non-po invoice.

Q. How do I create a Non-PO invoice (eForm)?: 000003640

Article Number: 000003640

Non-PO Invoices are invoices that are billed to your customer without an associated purchase order. Not all customers allow non-po invoicing.

Q. How do I view my customer's PO image/attachment?: 000003593

Article Number: 000003593

If your customer has this feature enabled, you can view and download the PO image directly from Taulia.

Q. How do I create a non-PO invoice for Mexico? (eMex): 000008009

Article Number: 000008009

Information on how to upload CFDI compliant invoices for Mexico.

Q. How do I download a PO report?: 000003597

Article Number: 000003597

You have the ability to download purchase order reports directly from the portal.

Q. How do I remove line items from a PO that I currently do not want to invoice?: 000003609

Article Number: 000003609

Remove PO line items you are not invoicing. These line items will remain available for invoicing at a later time.

Q. How do I print a Purchase Order?: 000003172

Article Number: 000003172

Information on how to print a copy of the purchase order from the portal.

Q. My PO has incorrect information.: 000003345

Article Number: 000003345

Contact your buyer if your purchase order has wrong information.

TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I assign branches to our portal users?: 000008574

Branch permissions allow account admins to give access to specific data in the portal.

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I start/stop receiving email notifications?: 000003472

Use the email notification settings feature to manage your email notifications.

Q. What is my vendor number?: 000003517

Your vendor information is accessible under My Details in the portal.

Q. How do I request early payment for my invoice?: 000003463

If your customer has previously offered Early Payments on your invoices, you can choose to have your newly created invoice automatically paid as soon as it is approved.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

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