Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Save or print a copy of your electronic invoice.
Search for invoices that has been created against a Purchase Order.
You can find your customer contact information by following this article.
Use the "Send Message" option to quickly contact your customer through the portal!
Information on how Taulia supports e-invoicing globally.
How to delete/cancel an invoice that has been submitted.
There are a few reasons why your invoice number might be slightly different than the number you submitted.
Line items removed during invoice creation are removed only from the invoice being created. They are not deleted from the PO.
Invoices that are "In Process" will typically have a "TBD status.
Information on how to create multiple invoices for the same purchase order
Your customer may leave a reason why an invoice is rejected, incomplete, voided and or a reason for other available statuses. It may also show you what stage of approval your invoice is in.
Some customers allow their suppliers to create a duplicate copy of an non-po invoice that has already been created.
Information about deleting an invoice in the portal
Contact support if you are not able to find the help information you need.
There is no action required on your part when receiving this email notification.
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Learn how to turn on Cashflow™, a feature that enables you to automatically receive early payments after invoice approval by customers in exchange for a percentage.
You can manage your account users in the portal and provide different levels of access.
You can update the email address that you use to access Taulia.
Use the email notification settings feature to manage your email notifications.
Invoice Upload allows you to easily submit multiple invoices at once through the Taulia platform by uploading a csv or xls file of the invoice and line item data.
When an invoice is returned with an "Incomplete" status, it means the invoice did not pass some validation rules set by your customer.
