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SUPPLIER SUPPORT SERVICES

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Q. How does Taulia support e-invoicing in different countries?

Information on how Taulia supports e-invoicing globally.

Q. Why am I asked to upload a legal PDF invoice when creating an invoice?: 000008669

Depending the invoicing country's electronic invoicing policies, some suppliers may be asked to attach and upload a legal PDF invoice before the invoicing process can begin.

Q. How do I configure our invoice compliance details for Portugal?: 000008592

Information on how to electronically submit invoices from Portugal to properly comply with Portuguese tax laws for electronic invoice submissions.

Q. How do I create a non-PO invoice for Mexico? (eMex): 000008009

Information on how to upload CFDI compliant invoices for Mexico.

Q. How do I create a PO invoice for Mexico? (eMex): 000008006

Information on how to upload CFDI compliant invoices for Mexico.

Q. Why is my invoice showing an Incomplete status? (invoice submitted from Mexico): 000008588

Information containing possible reasons why an invoice submitted from Mexico is not accepted.

TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I enable/disable the auto-acceptance of Early Payments Offers? (Cashflow™): 000003181

Learn how to turn on Cashflow™, a feature that enables you to automatically receive early payments after invoice approval by customers in exchange for a percentage.

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I change my Taulia account's email address?: 000003383

You can update the email address that you use to access Taulia.

Q. What is the Invoice Upload feature?: 000008598

Invoice Upload allows you to easily submit multiple invoices at once through the Taulia platform by uploading a csv or xls file of the invoice and line item data.

Q. My invoice is showing an Incomplete status.: 000003529

When an invoice is returned with an "Incomplete" status, it means the invoice did not pass some validation rules set by your customer.

AR Financing Receivables Invoice Upload: 000010700

Easily upload new invoices to Taulia for AR financing.

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