Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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Note - eFile suppliers submit invoices by EDI, CSV, XML or XLS. To learn more about mass invoicing, visit Taulia eInvoicing.
Keep in mind that there are two possible places where your invoice may show rejected:
1 – Invoice Submission Report (before your customer receives the invoice)
2 – Invoice rejected by your customer (after the customer receives the invoice)
ALWAYS review the invoice submission report. This report will state if the invoice is successfully sent to your customer or not.
If the invoice is rejected in the invoice submission report, look at the reject reason under the REJECT REASON column to determine what needs to be fixed in order to submit the invoice successfully. At this stage, your customer has not received the invoice and will not be found in the portal.
If the invoice is showing “Rejected” in the portal, this means your customer rejected the invoice but you will be able to find this invoice in the portal. Hover your mouse over the “Rejected” status to see if AP left a comment for the rejection. If there is no reason, please contact your customer directly.
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Easily upload new invoices to Taulia for AR financing.
Create an invoice against a PO through the portal.
Information on how to complete enrollment in Taulia through Supplier Launch.
You can manage your account users in the portal and provide different levels of access.
Information on how to update your address data.
How to delete/cancel an invoice that has been submitted.
