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SUPPLIER SUPPORT SERVICES

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Q. I am missing remittance details for the payment received.: 000003553

Article Number: 000003553

If you are missing your payment remittance details, who you contact first for assistance depends on where the payment came from.

You should contact Taulia if:

  • The payment in question is paid by or partly showing paid by "Taulia" or a 3rd party processor. Click here to contact Taulia Support.

You should contact your customer if:

  • The payment in question is showing paid by your customer. Your customer contact information is typically found in the Custom FAQ page of the supplier portal.

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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

AR Financing Receivables Invoice Upload: 000010700

Easily upload new invoices to Taulia for AR financing.

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I complete my enrollment through Supplier Launch?: 000008467

Information on how to complete enrollment in Taulia through Supplier Launch.

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I update my company/remit/shipment address?: 000003169

Information on how to update your address data.

Q. How do I cancel an invoice?: 000006034

How to delete/cancel an invoice that has been submitted.

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