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Q. My invoice is showing a pending review status.: 000007549

Article Number: 000007549

Note - This feature may not be available in your portal.

For invoices submitted via eSend (PDF invoicing via email) or the Invoice Upload feature in the platform, there might be situations in which submitted invoices cannot be processed. Invoices with a Pending Review status usually mean your invoice did not meet the specific requirements of your customer. The good news is that invoices in this status can easily be re-submitted after making necessary corrections.


If your invoice is in Pending Review status, please do the following:


1 - From the My Invoices section, search for invoices with a Pending Review status.

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2 - Once you find your invoice, select the gear icon under the Actions column. Select Edit Invoice.

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3 - Please see the reason (highlighted in red) why your invoice was not accepted. After the issue is rectified, please re-submit the invoice.


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. What are the different PO statuses?: 000003622

Define what each PO status mean in the portal.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I use Cash Planner?: 000003166

Use Cash Planner to get paid early on your approved invoices.

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I start/stop receiving email notifications?: 000003472

Use the email notification settings feature to manage your email notifications.

Q. How do I update my tax identifiers in the portal?: 000003611

Managing your company tax ID numbers through the platform.

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