Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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What is Taulia’s company-wide two-factor authentication?
Company-wide two-factor authentication is a process by which a supplier can require each user to use two-factor authentication for access to Taulia.
How do I enable company-wide two-factor authentication for my portal users?
You can enable two-factor authentication to your Taulia account by doing the following:
1 - From the homepage, select Settings > Security.
2 - Click on Enable in the Require two-factor authentication for ALL your [company name] users. The next time, all users will be required to set up two-factor authentication before they can continue logging into the platform.
How do I disable company-wide two-factor authentication?
You can disable two-factor authentication to your Taulia account by doing the following:
1 - From the homepage, select Settings > Security.
2 - Click on Disable in the Require two-factor authentication for ALL your [company name] users. The next time, all users will not be required to set up two-factor authentication before they can continue logging into the platform.
What happens if someone does not use two-factor authentication after I require it?
They will not be able to continue into the platform and will be unable to use Taulia until they set up two-factor authentication.
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
You can manage your account users in the portal and provide different levels of access.
Check the status of your invoice.
Your customer may leave a reason why an invoice is rejected, incomplete, voided and or a reason for other available statuses. It may also show you what stage of approval your invoice is in.
You can download an XML, PDF or CSV report of single and multiple payments. This report will also show what invoices are paid under a specific payment remittance.
Your account will lock if you enter your password incorrectly more than 5 times. You will need to reset your password in order to unlock your account.
Use the email notification settings feature to manage your email notifications.
