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SUPPLIER SUPPORT SERVICES

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Q. How do I change my Taulia account's email address?: 000003383

Article Number: 000003383

You are not locked down to use a particular email address to access your account. You can change it anytime! Just be sure to use an email address where you can receive emails. This becomes especially important if you need to reset your password or receive important notifications from your customer.


You can change the email address that you use to access Taulia by doing the following:

1 - From the homepage, select User Action Menu > My Profile.

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2 - Click on the Change button next to your current email address.

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3 - Enter your Current Password and your New Email, and select the Send Verification Code button. 

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4 - Check your mailbox for the verification code.

5 - Enter the verification code and select the Submit button.

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Would you like to learn how to manage users? See How do I add or deactivate users for more information.


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. I am getting an exceeds open value invoice error : 000003473

This invoice error means the invoice you submitted for processing is over the value of the PO.

Q. How do I start/stop receiving email notifications?: 000003472

Use the email notification settings feature to manage your email notifications.

Q. I cannot log into the platform.: 000003429

There are 4 common reason why you cannot log into the platform.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I create invoices using the Invoice Upload feature?: 000008597

Information on how to upload invoices through the supplier platform using the Invoice Upload feature.

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