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Generating a HAR file for troubleshooting.: 000008767

Article Number: 000008767

Please find below instructions on how to generate the HAR file using Google Chrome:

1 - Open Google Chrome and go to the page where the issue is occurring.

2 - From the Chrome menu bar select View > Developer > Developer Tools.

3 - From the panel opened, select the Network tab.

4 - Look for a round record button* in the upper left corner of the tab, and make sure it is red. If it is grey, click it once to start recording.

5 - Check the box Preserve log.

6 - Click the Clear button* to clear out any existing logs from the Network tab.

7 - Reproduce the issue that you were experiencing before, while the network requests are being recorded.

8 - Once you have reproduced the issue, right-click anywhere on the grid of network requests, select Save as HAR with Content, and save the file to your computer.

*Record button User-added image Clear button User-added image

Please find below a main view of Developer Tools in Google Chrome:

general view


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. I am getting an exceeds open value invoice error : 000003473

This invoice error means the invoice you submitted for processing is over the value of the PO.

Q. How do I start/stop receiving email notifications?: 000003472

Use the email notification settings feature to manage your email notifications.

Q. I cannot log into the platform.: 000003429

There are 4 common reason why you cannot log into the platform.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I create invoices using the Invoice Upload feature?: 000008597

Information on how to upload invoices through the supplier platform using the Invoice Upload feature.

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