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Generating a HAR file for troubleshooting.: 000008767

Article Number: 000008767

Please find below instructions on how to generate the HAR file using Google Chrome:

1 - Open Google Chrome and go to the page where the issue is occurring.

2 - From the Chrome menu bar select View > Developer > Developer Tools.

3 - From the panel opened, select the Network tab.

4 - Look for a round record button* in the upper left corner of the tab, and make sure it is red. If it is grey, click it once to start recording.

5 - Check the box Preserve log.

6 - Click the Clear button* to clear out any existing logs from the Network tab.

7 - Reproduce the issue that you were experiencing before, while the network requests are being recorded.

8 - Once you have reproduced the issue, right-click anywhere on the grid of network requests, select Save as HAR with Content, and save the file to your computer.

*Record button User-added image Clear button User-added image

Please find below a main view of Developer Tools in Google Chrome:

general view


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TAULIA SUCCESS GUIDE

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TOP FREQUENTLY ASKED QUESTIONS

Q. How do I contact my customer through the portal?: 000003470

Use the "Send Message" option to quickly contact your customer through the portal!

Q. How do I create a Non-PO invoice (eForm)?: 000003640

Non-PO Invoices are invoices that are billed to your customer without an associated purchase order. Not all customers allow non-po invoicing.

Q. How do I change my Taulia account's email address?: 000003383

You can update the email address that you use to access Taulia.

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I update my company/remit/shipment address?: 000003169

Information on how to update your address data.

Q. How do I start/stop receiving email notifications?: 000003472

Use the email notification settings feature to manage your email notifications.

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