Taulia Support - Vodafone - How do I update my address and banking information?: 000003390

MOST VIEWED FAQ

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Q. Why was my invoice rejected/voided?: 000003526

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What are suppliers currently asking Taulia?

Who reviews our invoices?

Invoices are reviewed and approved by your customer; never Taulia. Use Taulia to track the status of your invoices.

Does Taulia reject invoices?

No. The approval/rejection of invoices is owned by your customer.

Why did my customer reject my invoice?

An invoice can be rejected for many reasons. If there is no rejection reason provided, contact your customer.

Why is it better to submit invoices through Taulia?

Invoices submitted through Taulia are transmitted to your customer's accounting system in real-time. It helps speed up the approval process.

My invoice is showing "In Process". What does it mean?

It means your customer is reviewing your invoice. Contact your customer if you have questions.

Who creates purchase orders?

Your customer/buyer does. Taulia is a platform that electronically delivers POs to suppliers. If you have concerns regarding the details of the PO, contact your customer.

My PO is incorrect. Who do I contact?

POs are created by your customer/buyer. Report the issue to them. If an update is made, the updated PO is pushed back to Taulia.

Am I required to use Taulia?

We highly recommend using Taulia when invited by your customer to simplify your business transactions.

How do I gain access to Taulia?

Your company must be invited by your customer. If you there is an existing account, ask your Taulia account admin to invite you as a user.

How does Taulia work?

Taulia is connected to your customer's accounting system. This allows your customer to deliver PO, invoice, or payment data between their system and Taulia. You can then see this information through your Taulia account.

Can I combine different customer accounts?

Yes. We call this "merging". Merging accounts allow you to access all accounts using a one login.

Can I delete user accounts?

You can only deactivate previously active user accounts.

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Vodafone - How do I update my address and banking information?: 000003390

Article Number: 000003390

You can view your address and bank information under My Details in the portal.

If you need to make changes to your address or bank information, please contact Vodafone.

BST Italy

Email: business-support.it@vodafone.com

Phone: +39 02 41242442

BST Portugal

Email: business-support.pt@vodafone.com

Tel: +351 210976700

BST Spain

Email: business-support.es@vodafone.com

Phone: +34 607 132 116

BST Germany

Email: business-support.de@vodafone.com

Tel: +49 211 533 5414 (von außerhalb Deutschland)