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SUPPLIER SUPPORT SERVICES

What are suppliers currently asking Taulia?

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Q. Why do I have to select a Tax Identifier for every invoice I submit through the portal?: 000008596

Article Number: 000008596

Taulia would like to ensure that we can derive compliant invoices and credit notes based on the supplier’s Tax ID country. This is especially important for global suppliers with multiple locations and tax identifiers. It is mandatory that you select a tax identifier from the Supplier Tax Identifiers dropdown.

Note - For suppliers in Canada, more than one tax identifier could be selected. 

Tax Identifiers selection for Non-PO Invoice:

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Tax Identifiers selection for PO-based Invoice:

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The country of your selected tax identifier(s) would drive the tax jurisdiction of the invoice. Hence, all tax types as well as invoice footer and PDF localization would be based on the Tax ID country. Still, in case no tax identifier should be applied to an invoice, please choose the following option on the dropdown: "No tax identifier - <country name> is used to determine compliance”, where <country name> is the country of your main office.


 


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I start/stop receiving email notifications?: 000003472

Use the email notification settings feature to manage your email notifications.

Q. I am getting an exceeds open value invoice error : 000003473

This invoice error means the invoice you submitted for processing is over the value of the PO.

Q. I cannot log into the platform.: 000003429

There are 4 common reason why you cannot log into the platform.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I create invoices using the Invoice Upload feature?: 000008597

Information on how to upload invoices through the supplier platform using the Invoice Upload feature.

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