Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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There is no software required!
The Taulia Supplier Portal will work on most of the common business system environments that support web browsers. It is important to only use browsers that are officially supported. Make sure that you have the latest version of the supported browser installed.
Below are the configurations that Taulia supports:
Supported browsers include the following with versions within the previous 2 years:
When using unsupported versions of a browser, Taulia may not work as intended. Use at your own risk.
Taulia will work as intended on all supported browsers, regardless of the operating system in use.
Browser configuration:
Suggested screen resolution:
Note: Windows XP SP1 and 2 will not work with Microsoft's Internet Explorer (IS) or Google Chrome. It will only work with the latest version of Firefox.
JavaScript needs to be activated in your browser: Please find your internet browser below and follow the step-by-step instructions to enable JavaScript
Internet Explorer
1. Select Internet Options in the Tools drop-down menu
2. Select the Security tab
3. Select the Internet icon (Earth)
4. Select the Custom Level button.
5. Locate Scripting near the bottom of the list.
6. Select Enable under Active Scripting then click OK
7. Answer Yes to the following confirmation box
8. Click OK to close the Internet Options window.
9. Refresh your browser window to enjoy the JavaScript.
Firefox
PC
1. Select Options In the Tools drop-down menu
2. Select the Content tab at the top of the window.
3. Check the Enable JavaScript checkbox under Web Content
4. Click OK to close the Options window and Save your changes.
5. Refresh your browser.
MAC
1. Select the Firefox menu item from the Apple/System bar at the top of the screen.
2. Select Preferences from the drop-down menu
3. Select the Content tab at the top of the window
4. Check the Enable JavaScript checkbox
5. Close the Options window to Save your changes
6. Refresh your browser.
Chrome
PC
1. Select Customize And Control Google Chrome (wrench Icon) to the right of the address bar
2. Select Options from the drop-down menu
3. Select the Under the Hood tab at the top of the window
4. Under the Privacy heading, select the Content settings button
5. Select JavaScript On the left, under the features heading
6. Select Allow All Sites To Run JavaScript radio button
7. Close both Preference windows and refresh the browser
MAC
1. Select the Chrome menu item from the Apple/System bar at the top of the screen.
2. Select Preferences from the drop-down menu
3. Select the Under the Hood tab at the top of the window
4. Under the Privacy heading, select the Content settings button
5. Select JavaScript on the left under the Features heading
6. Select Allow All Sites To Run JavaScript radio button 7. Close both Preference windows and refresh the browser
Safari
PC
1. Select Preferences in the Edit drop-down menu at the top of the window
2. Select the Security tab at the top of the window.
3. Check the Enable JavaScript check box.
4. Close the window to save your changes.
5. Refresh your browser.
MAC
1. Select the Safari menu item from the Apple/System bar at the top of the screen.
2. Select Preferences from the drop-down menu
3. Select the Content tab at the top of the window.
4. Check the Enable JavaScript check box.
5. Close the window to save your changes.
6. Finally, refresh your browser
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
eFile allows you to submit invoices to your customer through EDI, CSV or XML formats.
You can manage your account users in the portal and provide different levels of access.
You can download an XML, PDF or CSV report of single and multiple payments. This report will also show what invoices are paid under a specific payment remittance.
If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.
You can save your invoice as draft in the portal. This will allow you to make changes to the invoice at a later time.
Information why your invoice is showing 'In Process'.
