Taulia experience center


What are suppliers currently asking Taulia?


New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.


Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.

I would like to:

What is Taulia

We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.

Support Policies

Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.

We’re here when you need us.
Contact Support

Home /

Support Topic

Q. What is two-factor authentication and how do I enable/disable two-factor authentication?: 000009403

Article Number: 000009403

What is two-factor authentication?

Two-factor authentication adds an extra layer of security to your Taulia account. You will need two forms of ID to get into your account - your login information and a six-digit authentication code. This is required each time you login from a new device or browser. 

How do I enable two-factor authentication?

You can enable two-factor authentication to your Taulia account by doing the following:

1 - From the homepage, selecting Settings > Security.

2 - Click on Enable in the Two-factor Authentication panel.

enable 2fa

3 - Select your preferred method for authentication. You could either use an authenticator app on your phone to get two factor authentication codes or enable SMS-based authentication.

select method

4 - Make sure you save the recovery codes generated for you. Those could be used as a last resort to access your account if you lose your phone or can’t log in with a second factor for another reason. 

recovery codes review

For enhanced security Taulia recommends using an authenticator app such as Google Authenticator. Once you download the app on your mobile device you should select the “Scan barcode” option and scan the QR code that is open in your browser. Next, you should enter the six-digit code from the authenticator app to complete the setup process.

Warning: Text messaging is only available in certain countries. This list of countries can be found here.

How do I log in to my account that has two-factor authentication enabled?

If you have enabled two-factor authentication, you may be prompted to enter an authentication code to verify your login attempt when accessing your Taulia account.

1 - Please enter your login e-mail and password, click Log In.

login page

2 -
If your preferred method for authentication is Authenticator app then open the app on the device linked to your account. If your preferred method for authentication is SMS, then check your Messages folder.

3 - Enter the 6-digit code displayed in the App or received via SMS.

enter verification code

4 - Selecting “Remember this device for 30 days” will prevent the need for performing two-factor authentication on this device for the next 30 days.

5 - Click Log In.

If you're providing a recovery code instead of an authentication code, make sure you do not enter your recovery code in the authentication code field. For more information, see the question below “What should I do if I lose access to my two-factor authentication device?”

How do I disable two-factor authentication?

You can disable two-factor authentication to your Taulia account by doing the following:

1 - From the homepage, selecting Settings > Security.

2 - Click on Disable in the Two-factor Authentication panel.

disable 2FA

How do I use my recovery codes?

Taulia recommends that you download, print or copy your recovery codes and store them somewhere secure. Treat these with the same level of attention that you would your password. 

You can find your recovery codes for two-factor authentication by doing the following:

1 - From the homepage, select Settings > Security.

2 - Click on View next to Recovery Codes in the Two-factor Authentication panel.

recovery codes

In case you have exhausted all recovery codes you will receive a new set of codes. Right after you log in with the last recovery code, you will be taken to the recovery codes page with a new set and will be able to download them again.

You can also store the recovery codes in a password manager such as LastPass, 1Password, or Keeper. You need to install the extension in your preferred browser for saving and accessing your passwords.

Was this article helpful?



New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.


Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I enroll/register to use the Taulia platform?: 000006479

Information on how to enroll to start using Taulia.

Two-factor authentication troubleshooting and possible issues.: 000009204

In this article you will find main possible issues about two-factor authentication.

Q. How do I acknowledge/confirm or dispute a purchase order?: 000003469

Confirming or Acknowledging a PO from your customer.

Q. How do I start/stop receiving email notifications?: 000003472

Use the email notification settings feature to manage your email notifications.

Q. How do I add or update my bank account/information?: 000003497

Manage your bank information through the portal!

Still can’t find what you’re looking for?

Still can’t find what you’re looking for?

Important Message

The Taulia Business Exchange Platform 07/17/2024

(4:52 pm PST)
The NA1 Taulia Business Exchange Platform is experiencing an unexpected issue. We are working quickly to resolve the issue. For the latest update, please visit and subscribe to status.taulia.com. Thank you for your patience.
Got It