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Support Topic

Q. Can I attach my invoice instead of creating the invoice in the portal?: 000003338

Article Number: 000003338

An invoice will not be created simply by attaching it in the portal. Taulia is a technology platform that automatically places invoice fields directly in your customer's account system, in real-time.  For this reason, you will need to create the invoice through the portal by following the invoicing features that may be available to you:

PO Invoicing
Non-PO Invoicing
Invoice Upload

If your customer allows mass invoicing via EDI, XML, PDF, or other formats, please contact them directly to find out if you are eligible for Taulia's eFile or eSend program. See Q. How do I enroll for eFile or eSend? (mass invoicing) for more information.

 

 


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I enroll/register to use the Taulia platform?: 000006479

Information on how to enroll to start using Taulia.

Two-factor authentication troubleshooting and possible issues.: 000009204

In this article you will find main possible issues about two-factor authentication.

Q. How do I acknowledge/confirm or dispute a purchase order?: 000003469

Confirming or Acknowledging a PO from your customer.

Q. How do I start/stop receiving email notifications?: 000003472

Use the email notification settings feature to manage your email notifications.

Q. How do I add or update my bank account/information?: 000003497

Manage your bank information through the portal!

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The Taulia Business Exchange Platform 07/17/2024

(4:52 pm PST)
The NA1 Taulia Business Exchange Platform is experiencing an unexpected issue. We are working quickly to resolve the issue. For the latest update, please visit and subscribe to status.taulia.com. Thank you for your patience.
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