Loader

Taulia experience center

SUPPLIER SUPPORT SERVICES

What are suppliers currently asking Taulia?

TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

GET PAID EARLY

Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.

I would like to:

What is Taulia

We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.

Support Policies

Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.

We’re here when you need us.
Contact Support

Home /

Support Topic

Q. My invoice is showing a pending review status.: 000007549

Article Number: 000007549

Note - This feature may not be available in your portal.

For invoices submitted via eSend (PDF invoicing via email) or the Invoice Upload feature in the platform, there might be situations in which submitted invoices cannot be processed. Invoices with a Pending Review status usually mean your invoice did not meet the specific requirements of your customer. The good news is that invoices in this status can easily be re-submitted after making necessary corrections.


If your invoice is in Pending Review status, please do the following:


1 - From the My Invoices section, search for invoices with a Pending Review status.

User-added image

2 - Once you find your invoice, select the gear icon under the Actions column. Select Edit Invoice.

User-added image

3 - Please see the reason (highlighted in red) why your invoice was not accepted. After the issue is rectified, please re-submit the invoice.


User-added image


Was this article helpful?

   

TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I contact my customer through the portal?: 000003470

Use the "Send Message" option to quickly contact your customer through the portal!

Q. How do I create a Non-PO invoice (eForm)?: 000003640

Non-PO Invoices are invoices that are billed to your customer without an associated purchase order. Not all customers allow non-po invoicing.

Q. How do I change my Taulia account's email address?: 000003383

You can update the email address that you use to access Taulia.

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I update my company/remit/shipment address?: 000003169

Information on how to update your address data.

Q. How do I start/stop receiving email notifications?: 000003472

Use the email notification settings feature to manage your email notifications.

Still can’t find what you’re looking for?

Still can’t find what you’re looking for?

Important Message
Got It