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Q. How do I search for invoices?: 000003525

Article Number: 000003525

Note - This feature may not be available in your portal. 

Invoices submitted through Taulia can be viewed from the My Invoices section of the portal. You may also see a historical list of your other invoices in the portal as configured by your customer. If you submitted an invoice outside of Taulia that is not appearing in the portal, please contact your customer.


Follow the steps below to search for your invoice:

1 - Log in to the Home page of the portal.

2 - Select your customer.


3 - Click on My Invoices from the Quick Access Links.

4 - Enter the Invoice Number in the invoice search area and click Search. You can also search for an invoice by Purchase Order or by Invoice Status.

  • See Q. What are the different invoice statuses? to learn about what each invoice status means.
  • When searching for an invoice, if a group of invoices contains the same prefix, please add a (*) after the last character. This will pull up the list of invoices with the same prefix. For example, if the invoice number is 123456, enter 123* in the invoice number field then hit Search. All invoices starting with 123 will be returned in the result set.  This function also applies to PO and payment searches.

5 - Use the Advanced Search feature to find additional search filters: 

  • Branch 
  • Customer
  • Currency 
  • Delivery Note
  • Amount
  • Invoice Date Range
  • Due Date

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Additional FAQs

I can't find my invoice. What should I do?

If you submitted an invoice outside of the Taulia, please contact your customer. Depending on your customer, invoices submitted outside of Taulia may not immediately appear. Invoices submitted through Taulia should always be available in the portal.

What does the invoice status mean?

Please see Q. What are the different invoice statuses? to understand what each invoice status means.


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I start/stop receiving email notifications?: 000003472

Use the email notification settings feature to manage your email notifications.

Q. How do I add or update my bank account/information?: 000003497

Manage your bank information through the portal!

Q. Where can I see early payment rates on invoices I have submitted for early payment?: 000003507

Invoice early payment details can be viewed directly from the invoice details section.

Q. What are the different invoice statuses?: 000003618

Defines the different invoice statuses available for an invoice.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. My invoice is showing an Incomplete status.: 000003529

When an invoice is returned with an "Incomplete" status, it means the invoice did not pass some validation rules set by your customer.

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