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Vodafone - Invoice quantity exceeds open ordered quantity: 000006586

Article Number: 000006586

This invoice error means the invoice you submitted for processing is over the value of the PO. If you have multiple line items on your invoice, make sure you are not going over the open value of the PO line items.

Check the open value of your PO by doing the following:

 

1 - Go to My POs and search for the PO using the "PO Number" search. Select "Find Purchase Order".
 

2 - From the results list, look under the following columns:
 

PO Value = Gross value of a PO

Invoiced Value = Amounts invoiced so far

Open Value = Amount left to invoice
 


If the value that you see on the PO is incorrect, please contact Vodafone.


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I download a PO report?: 000003597

You have the ability to download purchase order reports directly from the portal.

Q. How do I enter the correct tax value for my invoice?: 000003499

Tax is typically required for all invoices but this requirement depends on your customer.

Q. How do I start/stop receiving email notifications?: 000003472

Use the email notification settings feature to manage your email notifications.

Q. How do I update my company/remit/shipment address?: 000003169

Information on how to update your address data.

Q. How do I download an invoice report?: 000003586

Save a copy of your invoice to a local folder.

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