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Vodafone - Invoice quantity exceeds open ordered quantity: 000006586

Article Number: 000006586

This invoice error means the invoice you submitted for processing is over the value of the PO. If you have multiple line items on your invoice, make sure you are not going over the open value of the PO line items.

Check the open value of your PO by doing the following:

 

1 - Go to My POs and search for the PO using the "PO Number" search. Select "Find Purchase Order".
 

2 - From the results list, look under the following columns:
 

PO Value = Gross value of a PO

Invoiced Value = Amounts invoiced so far

Open Value = Amount left to invoice
 


If the value that you see on the PO is incorrect, please contact Vodafone.


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I enroll/register to use the Taulia platform?: 000006479

Information on how to enroll to start using Taulia.

Q. How do I search for a PO/purchase order?: 000003615

Searching for purchase order information in the portal.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I change user roles?: 000003385

Please note that only account admins have the ability to manage users and change user roles.

Q. How do I create a Credit Memo/Note to offset an over payment?: 000003334

Create a credit note for an invoice you have submitted.

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