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Q. Why is my activation code (token) showing invalid?: 000003511

Article Number: 000003511

Note - You can request a new activation code only if you have already been invited. If you have never received an invitation, please contact your customer.
 

Resend your invitation by doing the following:

1 - Go to activate.na1prd.taulia.com
 (NA1 platform) or activate.eu1prd.taulia.com (EU platform)

2 - Select the option to resend your activation code:

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3 - Enter your email address and select Resend Invite:


User-added image

4 - You should receive an email containing the enrollment token. If you are not receiving this email, please contact Taulia Support.

 


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I change user roles?: 000003385

Please note that only account admins have the ability to manage users and change user roles.

Q. How do I assign branches to our portal users?: 000008574

Branch permissions allow account admins to give access to specific data in the portal.

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I acknowledge/confirm or dispute a purchase order?: 000003469

Confirming or Acknowledging a PO from your customer.

Q. How do I access or switch customer accounts?: 000003466

Many portal users use Taulia for different customers. Because of this, accounts are typically merged to provide easy access for multiple customers using one email account in Taulia.

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