Taulia experience center
SUPPLIER SUPPORT SERVICES
Invoices are reviewed and approved by your customer; never Taulia. Use Taulia to track the status of your invoices.
No. The approval/rejection of invoices is owned by your customer.
An invoice can be rejected for many reasons. If there is no rejection reason provided, contact your customer.
Invoices submitted through Taulia are transmitted to your customer's accounting system in real-time. It helps speed up the approval process.
It means your customer is reviewing your invoice. Contact your customer if you have questions.
Your customer/buyer does. Taulia is a platform that electronically delivers POs to suppliers. If you have concerns regarding the details of the PO, contact your customer.
POs are created by your customer/buyer. Report the issue to them. If an update is made, the updated PO is pushed back to Taulia.
We highly recommend using Taulia when invited by your customer to simplify your business transactions.
Your company must be invited by your customer. If you there is an existing account, ask your Taulia account admin to invite you as a user.
Taulia is connected to your customer's accounting system. This allows your customer to deliver PO, invoice, or payment data between their system and Taulia. You can then see this information through your Taulia account.
Yes. We call this "merging". Merging accounts allow you to access all accounts using a one login.
You can only deactivate previously active user accounts.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
Exchange Rate is usually required when the official currency of your home country and the one for your customer's business unit (or the currency on the purchase order, if you're invoicing a purchase order) are different.
For example, If the official currency in the country you are based in, is EUR, but the official currency in the country where your customer is located is USD, you'll need to provide the exchange rate for USD to EUR.
If you are invoicing local VAT in a currency, other than the one the VAT will be reported in, it is important for tax purposes to always fill in the correct exchange rate on your invoice. You can use an internet search engine (e.g. Google Search) to find out what the current exchange rate is for the given currencies.
On the invoice creation screen, enter the current exchange rate in the Exchange Rate field (if available).
You can enter the exchange rate by doing the following:
The exchange rate for SEK to USD as of March 31, 2023, is 1 SEK (Swedish Krona) to 0.0914 USD (US Dollars). Therefore, you would need to enter 0.09 in the editable USD field.
Note - Exchange rates may differ each day. Please confirm the current exchange rate.
If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.
In this article you will find main possible issues about two-factor authentication.
Learn how to turn on Cashflow™, a feature that enables you to automatically receive early payments after invoice approval by customers in exchange for a percentage.
You can manage your account users in the portal and provide different levels of access.
Branch permissions allow account admins to give access to specific data in the portal.
Use the email notification settings feature to manage your email notifications.