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We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.

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Support Topic

Q. My invoice is showing 'In Process'. What does this mean?: 000008561

Article Number: 000008561

If your invoice is showing an 'In Process' status, this means your invoice is still being reviewed by your customer. It will change to 'Approved' once your customer approves the invoice.  

Taulia does not approve/void/reject invoices. If you have questions related to why your 'In Process' invoice is not getting approved in a timely manner, please contact your customer directly. See Q. When will my invoice be paid? for more information about invoice payment.  

To learn more about other invoice statuses, see Q. What are the different invoice statuses?


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. What is eFile?: 000003379

eFile allows you to submit invoices to your customer through EDI, CSV or XML formats.

Q. How do I add or deactivate users?: 000003731

You can manage your account users in the portal and provide different levels of access.

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I enable/disable the auto-acceptance of Early Payments Offers? (Cashflow™): 000003181

Learn how to turn on Cashflow™, a feature that enables you to automatically receive early payments after invoice approval by customers in exchange for a percentage.

Q. How do I change my Taulia account's email address?: 000003383

You can update the email address that you use to access Taulia.

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