Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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If your invoice is showing an 'In Process' status, this means your invoice is still being reviewed by your customer. It will change to 'Approved' once your customer approves the invoice.
Taulia does not approve/void/reject invoices. If you have questions related to why your 'In Process' invoice is not getting approved in a timely manner, please contact your customer directly. See Q. When will my invoice be paid? for more information about invoice payment.
To learn more about other invoice statuses, see Q. What are the different invoice statuses?
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
There are 4 common reason why you cannot log into the platform.
Information on how to manage user access to your Taulia accounts.
Remove PO line items you are not invoicing. These line items will remain available for invoicing at a later time.
Create an invoice against a PO through the portal.
You can download an XML, PDF or CSV report of single and multiple payments. This report will also show what invoices are paid under a specific payment remittance.
Your account will lock if you enter your password incorrectly more than 5 times. You will need to reset your password in order to unlock your account.
