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SUPPLIER SUPPORT SERVICES

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Q. My PO has incorrect information.: 000003345

Article Number: 000003345

If your purchase order contains wrong information (Unit Price, UOM, Description, etc.), you will need to contact your buyer. Taulia does not create or edit purchase order details. We only transfer them to the portal for visibility.


Find your buyer contact information through the portal by doing the following:

1 - Log into the Home page of the portal.

2 - Select your customer.  

3 - Click on My POs in the Quick Access Link section.

4 - Search for your PO by using the search tool.

5 - Select the PO number in question to view the PO details.

If available, you can check who your Buyer Contact is in the PO details screen. 

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If enabled by your customer, you can also use the Send Message feature to contact your buyer.


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I assign branches to our portal users?: 000008574

Branch permissions allow account admins to give access to specific data in the portal.

Q. How do I change my Taulia account's email address?: 000003383

You can update the email address that you use to access Taulia.

Q. How do I search for my payments?: 000003320

Search for your invoice remittance details.

Q. What is my vendor number?: 000003517

Your vendor information is accessible under My Details in the portal.

Q. How do I check the status of my invoice?: 000003536

Check the status of your invoice.

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