Taulia experience center
SUPPLIER SUPPORT SERVICES
SUPPLIER SUPPORT SERVICES
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Finding capital for your business shouldn’t be complicated.Join the thousands of business who use Taulia to get paid early on their invoices.
We are a technology company dedicated to helping simplify business transactions and increase cash flow through an easy to use platform.
Taulia Support and the entire Technical Services team is dedicated in helping you succeed. To do that, we have policies in place to show our unwavering commitment to you. Take a moment to read through our support policies to learn more.
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You supplier master data such as your company address, bank accounts, tax identifiers, certifications, and contact information are secured in Taulia.
Taulia secures your data by using the following security protocols:
Secure Registration Authentication
Taulia’s registration process uses two levels of authentication to ensure that you are the supplier who is doing business with that buyer. First, Taulia uses the vendor contact information provided by the buyer to issue the security token. Secondly, in order to complete your profile on the Supplier Portal and use the features, you must successfully answer several questions that only you and your buyer know.
Industry-standard SSL encryption
You always connect to the Taulia Supplier Portal with your browser through an industry standard encryption via SSL. Therefore, all information you enter or receive is transmitted to you through a secured channel from our servers. We use industry standard SSL certificates with the highest currently available (256k) encryption.
Daily security scans
Our website is scanned on a daily basis by an authorized third party using advanced scanning methods that are approved for the Pay Card Industry (PCI).
SSAE 16 SOC1 Type 2 audited
Taulia is regularly audited for SSAE 16 SOC1 type 2 compliance. Contact Taulia to receive the most current SSAE 16 SOC1 assessment report.
To safeguard the supplier authentication process, Taulia currently enforces minimum password length and complexity requirements and also has an adaptive lockout system to prevent password guessing. This lockout system allows up to 3 password guesses before presenting the user with anti-bot and anti-automation technology. The user is then allowed 2 additional password guesses (provided they pass anti-bot checks) before their account is locked out. Given the password complexity requirements, the 5 attempt maximum is an effective control ensuring the security of supplier passwords.
Click here to download additional information about Taulia's architecture and security features.
New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.
Manage your bank information through the portal!
If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.
Easily upload new invoices to Taulia for AR financing.
Information on how to update your address data.
In this article you will find main possible issues about two-factor authentication.
Some European suppliers require to have the compliance saved prior to invoice submission.
