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Q. I cannot invoice line items with zero (0) quantity or value.: 000003493

Article Number: 000003493

You cannot submit a PO based or Non-PO based invoice with a line item that contains a zero value or quantity. You will need to delete this line item before submitting the invoice. If your PO has a 0.00 open value and you feel that this incorrect, please contact your buyer. To see invoices that have been created against a PO, see Q. What invoice has been created against my PO?


To remove a single line item:

1 - Click the (X) to the left of the line.

2 - Click OK in the confirmation box that pops up.

  • The single line will be removed from your invoice.


To remove several line items at once:

1 - Click Select All. (above the line items)

2 - Uncheck the line items you currently want to bill for.

3 - Click Remove Selected.

4 - Click OK in the confirmation box.

  • All checked line items will be removed from this invoice and only the line items you want to invoice against (unchecked) will remain.   
  • The line items you remove will remain available to invoice as long as there is an open value.

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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I add or update my bank account/information?: 000003497

Manage your bank information through the portal!

Q. How do I start/stop receiving email notifications?: 000003472

Use the email notification settings feature to manage your email notifications.

Q. Where can I see early payment rates on invoices I have submitted for early payment?: 000003507

Invoice early payment details can be viewed directly from the invoice details section.

Q. What are the different invoice statuses?: 000003618

Defines the different invoice statuses available for an invoice.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. My invoice is showing an Incomplete status.: 000003529

When an invoice is returned with an "Incomplete" status, it means the invoice did not pass some validation rules set by your customer.

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