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Q. I am missing my 997's for EDI transmitted invoices. (eFile): 000003496

Article Number: 000003496

Note - eFile suppliers submit invoices by EDI, CSV, XML or XLS. To learn more about mass invoicing, visit Taulia eInvoicing.

For EDI suppliers, a 997 is provided to acknowledge that Taulia received your invoice. Receiving a 997 does not mean your invoice was successfully processed.

Please review your daily invoice submission report to confirm what invoices were successfully processed. Also use this report to find out what invoices failed submission and to determine what needs to be fixed in order for the invoice to be successfully processed.


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I change user roles?: 000003385

Please note that only account admins have the ability to manage users and change user roles.

Q. How do I assign branches to our portal users?: 000008574

Branch permissions allow account admins to give access to specific data in the portal.

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. How do I check the status of my invoice?: 000003536

Check the status of your invoice.

Q. How do I add or update my bank account/information?: 000003497

Manage your bank information through the portal!

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