Q. Hvordan starter jeg/slutter jeg å motta e-postvarsler? (NO): 000003629

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Q. How do I merge/combine my Taulia accounts into one?: 000003598

Q. How do I create a Non-PO invoice (eForm)?: 000003640

Q. How do I contact my customer through the portal?: 000003470

Q. How do I add or deactivate users?: 000003731

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

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What are suppliers currently asking Taulia?

Who reviews our invoices?

Invoices are reviewed and approved by your customer; never Taulia. Use Taulia to track the status of your invoices.

Does Taulia reject invoices?

No. The approval/rejection of invoices is owned by your customer.

Why did my customer reject my invoice?

An invoice can be rejected for many reasons. If there is no rejection reason provided, contact your customer.

Why is it better to submit invoices through Taulia?

Invoices submitted through Taulia are transmitted to your customer's accounting system in real-time. It helps speed up the approval process.

My invoice is showing "In Process". What does it mean?

It means your customer is reviewing your invoice. Contact your customer if you have questions.

Who creates purchase orders?

Your customer/buyer does. Taulia is a platform that electronically delivers POs to suppliers. If you have concerns regarding the details of the PO, contact your customer.

My PO is incorrect. Who do I contact?

POs are created by your customer/buyer. Report the issue to them. If an update is made, the updated PO is pushed back to Taulia.

Am I required to use Taulia?

We highly recommend using Taulia when invited by your customer to simplify your business transactions.

How do I gain access to Taulia?

Your company must be invited by your customer. If you there is an existing account, ask your Taulia account admin to invite you as a user.

How does Taulia work?

Taulia is connected to your customer's accounting system. This allows your customer to deliver PO, invoice, or payment data between their system and Taulia. You can then see this information through your Taulia account.

Can I combine different customer accounts?

Yes. We call this "merging". Merging accounts allow you to access all accounts using a one login.

Can I delete user accounts?

You can only deactivate previously active user accounts.

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Q. Hvordan starter jeg/slutter jeg å motta e-postvarsler? (NO): 000003629

Article Number: 000003629

Taulia-portalen genererer e-postvarsler mot visse aktiviteter i portalen. Du kan motta et e-postvarsel når en ny innkjøpsordre er tilgjengelig, ny betaling, ny melding eller når det er et tilbud om å motta tidlig betaling!

VARSEL OM SAMMENSLÅTTE KONTOER - Hvis du har en sammenslått konto (tilgang til mer enn en klient som bruker den samme e-postadressen), vil du ikke kunne slå av varsler fra en spesifikk klient. Dette betyr at hvis du har tilgang til klient X, Y og Z, men du bare vil ha varsler fra X, er dette for øyeblikket ikke mulig.

For å starte eller avslutte e-postvarsler, følg trinnene under.

1 - Logg inn på Hjemmesiden på portalen

2 - Gå til Innstillinger > Profil fra menylinjen oppe til høyre

3 - Scroll ned til Innstillinger for e-postvarsler

4 - Velg Delta eller Avstå for:

Ny innkjøpsordre
Tidlig betaling tilgjengelig
Ny melding
Ny betaling
Tidlig betaling godkjent
Faktura avvist
eSend-faktura godkjent
eSend-faktura krever evaluering

5 - Scroll til bunnen av siden og klikk på "Lagre profil"

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Still can’t find what you’re looking for?

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For Customer Support services, visit customersupport.taulia.com

MOST VIEWED FAQ

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What are suppliers currently asking Taulia?

Who reviews our invoices?

Does Taulia reject invoices?

Why did my customer reject my invoice?

Why is it better to submit invoices through Taulia?

My invoice is showing "In Process". What does it mean?

Who creates purchase orders?

My PO is incorrect. Who do I contact?

Am I required to use Taulia?

How do I gain access to Taulia?

How does Taulia work?

Can I combine different customer accounts?

Can I delete user accounts?

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Q. Hvordan starter jeg/slutter jeg å motta e-postvarsler? (NO): 000003629

Article Number: 000003629

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