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Q. How do I view PO, invoice or payment information by business unit/branch location?: 000003608

Article Number: 000003608

Note - This feature may not be available in your portal.

When viewing POs, invoices or payments in the portal, the default view is All Customers. This means if there are multiple branches/locations, the search result in the portal will be a mix of both. Use the Advanced Search feature to further narrow down your results.

  • Branch - Vendor number codes that are created by your customer for the business unit they work within your company​.
  • Customer - Business entities that your customer has enrolled your company in to transact with. These are also known as "company codes".

 

To search for POs by branch: 

1 - Log into the portal.

2 - Select your customer.


3 - Select My POs from the quick access icons.

4 - Select Advanced Search.

User-added image

5 - Select the Branch or Customer option. Not all customers will have items on this list. 

6 - Select Search.


To search for invoices by branch:

1 - Log into the portal.

2 - Select your customer.


3 - Select My Invoices from the quick access icons.

4 - Select Advanced Search.

User-added image

5 - Select the Branch or Customer option. Not all customers will have items on this list. 

6 - Select Search.


To search for payments by branch:

1 - Log into the portal.

2 - Select your customer.


3 - Select My Payments from the quick access icons.

4 - Select Advanced Search.

User-added image

5 - Select the Branch or Customer option as your search criteria. Not all customers will have items on this list.​

You can also use the other search filters:

  • Check Number - search for payment records using the check number
  • From Amount - search for payment using a range of payment amounts
  • Pay Date - search for payment using a range of dates that the payment was released


6 - Select Search.


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TAULIA SUCCESS GUIDE

New to Taulia? There’s a guide for that! Let us guide you so you can quickly get started.

TOP FREQUENTLY ASKED QUESTIONS

Q. How do I create an invoice from a purchase order (eFlip)?: 000003324

Create an invoice against a PO through the portal.

Q. How to enable two-factor authentication?: 000008703

Learn how to turn on two-factor authentication, a feature that enables you to add an extra layer of security to your Taulia account.

Q. How do I manage my invoice compliance details?: 000003624

Some European suppliers require to have the compliance saved prior to invoice submission.

Q. How do I merge/combine my Taulia accounts into one?: 000003598

If you have more than one customer using the Taulia Portal and you need access to two or more accounts with the same login, you can combine your customers to one login.

Q. My invoice is showing an Incomplete status.: 000003529

When an invoice is returned with an "Incomplete" status, it means the invoice did not pass some validation rules set by your customer.

Q. My invoice is showing a pending review status.: 000007549

Invoices with a pending review status requires additional action.

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